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Original topic:

Blury scroll capture.

(Topic created on: 29-04-2022 04:05 PM)
Trevs
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Galaxy Note20 Series
Well i hope, some one can help me. I have not had this issue before.

So I have to send my daughter a list of shopping from the asda app, so so what I do is do a scroll capture. 

Then I send it via WhatsApp, however when send it is always received blurry and unreadable.

What am I doing wrong. 
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1 Solution


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Solution
KholaI
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Galaxy Note20 Series

Hi @Trevs 

When images are sent over WhatsApp, the images tend to get blurrier due to the app compressing the image which in turn reduces the quality of the image. It's not always evident with a normal picture, but when you screenshot an image and use the 'Scroll capture' feature to capture more than the standard screenshot, it will get more blurry when sent. So, the longer the screenshot, the blurrier the image. What you can do instead is to take multiple screenshots and send these over.

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Solution
KholaI
Moderator
Moderator
Options
Galaxy Note20 Series

Hi @Trevs 

When images are sent over WhatsApp, the images tend to get blurrier due to the app compressing the image which in turn reduces the quality of the image. It's not always evident with a normal picture, but when you screenshot an image and use the 'Scroll capture' feature to capture more than the standard screenshot, it will get more blurry when sent. So, the longer the screenshot, the blurrier the image. What you can do instead is to take multiple screenshots and send these over.

Trevs
First Poster
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Galaxy Note20 Series
Thanks very much, very much appreciated, I did sort of think that was the issue. Once again thankyou.