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Original topic:

Autofocus not working Properly

(Topic created on: 23-06-2021 08:32 PM)
yowmaj
First Poster
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Galaxy Note20 Series

I'm having problems with my Note20 Ultra's autofocus. My wide 0.5x and telephoto 5x works fine but the lens between 1.0x- 4.9x is very blurry. I had to shake my phone just for it to work okay. With an expensive phone like this, I don't think I deserve to shake my phone just to get a clear photo.

 

This started when I updated my phone couple of weeks ago. Hope someone can help me. 

 

what I've already done, but none of it helps:

- Clear cache

- Reset settings

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4 REPLIES 4
xSteveuk
Helping Hand
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Galaxy Note20 Series
Hi
Try clearing the cache of your camera app

Go into system settings apps

Camera.

Clear the cache for the camera
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yowmaj
First Poster
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Galaxy Note20 Series

Hello, I've done that but still got the same problem 😞

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Solution
MadalinK
Helping Hand
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Galaxy Note20 Series
It might be a hardware issue, it's not fun but at least you still have the Note under warranty, so it might be worth going to a Samsung Store (if there is one in your area).





Current phone : Samsung Galaxy Note 10+ 5G 512GB

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yowmaj
First Poster
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Galaxy Note20 Series

I had my phone checked and they need to replace the camera part, which will take 3-5 days. Sucks that I need to leave my phone there

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