Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

After updating can't use quick launch?

(Topic created on: 18/12/20 14:59)
123youandme
First Poster
Options
Galaxy Note20 Series
Hi there for some reason I can't use quick launch on my galaxy note 20 5g after the latest update its strange because I can still get split screen and all the other things but the quick launch won't let me keep a page padlocked and I have been intouch with Samsung and they advised me to reset settings and restart my phone ect but this hasn't resolved the issue its still there but the quick launch writing is in grey scale and l have to reset all my ring tone etc after trying these steps does anyone have the same issue with the latest update on this month lm waiting for Samsung to get back to me ASAP by phone call but l use the padlock quite alot to keep important pages from closing.  Regards 
0 Likes
Reply
3 REPLIES 3
cheyanne87
Apprentice
Options
Galaxy Note20 Series
I can't set the ringtone I had before as it seems to have gone. my battery is also draining very fast and not charging very quick at all. if I'm using my phone on charge its taking around 10-15 mins to go up 1%. sometimes might not even go up at all, have also seen it go down. phone is getting very hot too and my in call volume is quite low
0 Likes
Reply
BandOfBrothers
Superuser I
Superuser I
Options
Galaxy Note20 Series

Which latest update did you complete on your phone's ?

 

Is it this lock your describing @123youandme 

 

Screenshot_20201218-142152_Samsung Internet.jpg

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

0 Likes
Reply
123youandme
First Poster
Options
Galaxy Note20 Series
123youandme is my username lve had a look and on the 1st of December l got a update android 10 but the thing l find strange is there is a android 11 as I traided my s20 5g in for note 20 5g and before I sent my s20 back it updated to android 11 but lm only getting android 10 on my note 20 5g which is strange before the latest version which is android uI 2.5 version android 10 ect l was able to keep an app locked 🔒 but only one page for quick launch and it was 3 pages before if I remember correctly l really like it as it holds the page and stops you from loosing it which l have done a couple of times now bye swiping up by mistake they said l will be getting a call about next week to try and resolve this issue l also see a picture you kindly sent but when l hold the square button at the bottom it takes me to Google assistance do you have any further details pls regards Brian
0 Likes
Reply