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Original topic:

Since this morning's update, some of my keys on my Samsing keyboard disappear as I'm typing

(Topic created on: 27/12/19 19:28)
horsinround1974
New Member
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Galaxy Note10 Series

Exactly as stated above. Since this morning's software update, some of the keys on my Samsung keyboard disappear as I'm typing. I have tried resetting the keyboard to default settings, and I tried clearing the data and the cache, all to no avail. When I switch from lowercase to uppercase, or to the symbols board it will reappear whole, but then as I'm typing some of the keys disappear again.

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BandOfBrothers
Superuser I
Superuser I
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Galaxy Note10 Series

Thats not good @horsinround1974  ?

 

I've seen similar things happen if a person isn't using the stock Samsung Keyboard.

 

When clearing cache I assume you've tried the individual app.

 

Things I would try are....

 

1. Put the phone in Safe Mode which disables any downloaded apps and leaves the stock ones working and then see what happens. If the issue stops then it's a 3rd party app.

 

2. If Safe Mode didnt help then turn the phone off and then from a set series of button presses go into the phones system files and clear the cache files from there.

 

3. If still no resolution then I'd back up , remove any relevant Sd card and factory reset.

 

4. If still no resolution I'd seek support from a Samsung Experience Store  / Samsung Service Centre.

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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