Note 10 plus OFFICIAL screen protector

[MadalinK]

Can anyone confirm if I am able to buy official replacement screen protectors for the Note 10 plus in the UK? There are none on the Samsung Online Store ( only for the S10 plus which also came with one pre installed ) and apparently none in the Experience Stores. 

The one that is pre installed will need replacing at some point and I would be interested to continue having the genuine Samsung one.

So far, Samsung UK have not provided a clear answer to this. 

Thank you! 

[RpBP2]

Samsung has not replacement of screen protection of tempered glass or special gel.

You can try with someone in the market, only two recommendations for you. For a screen protector will be important to have the info as Case Friendly if you will use with a case to protect all the phone, if not could be possible than corner take off when rubbing and look bad. Also minimum 9H value as resistance of glass with 2.5 round corner at minimum too.

You must read info from others customers for be sure that it works fine with fingerprint Samsung system.

I can tell you one in special, there are some that take up an infrared machine to put them, very complete, also are a little bit more expensive but I could in videos of people who tested them how they put them and how they used them without problems after installing it.

You can try to ask in some mobile shop with experience about this 

[MadalinK]

Hi @RpBP2, 

So Samsung sells no screen protection at all for the Note 10 plus? Is this an official info?

It would be a bit silly, because they are made and added to the screen before the phone is sold. 

I always like to buy original accessories for my phone - cases, chargers, etc including screen protectors. I know the Note 9 also did not have any official screen protector but back then I did not have the ultrasonic fingerprint sensor under the display to worry about. I had a Spigen glass fitted on and I was very happy oy with it. Now I am willing to bet that most glass screen protectors will not be compatible with the ultrasonic fingerprint sensor. 

I have already read and studied about other options out there but before I buy anything, I want to be certain that Samsung does not and will not offer screen protectors for the Note 10 series. 

[RpBP2]

No official by me only as customer and helping hand, but no, there are not any. You said you've been talking and asked about it in stores then...today all people is very funny. it is raining there?

I can tell you about around 15 screen protetions tested, but I let you with last info and I continue with others users.

Bye

[MadalinK]

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@RpBP2 wrote:

No official by me only as customer and helping hand, but no, there are not any. You said you've been talking and asked about it in stores then...today all people is very funny. it is raining there?

I can tell you about around 15 screen protetions tested, but I let you with last info and I continue with others users.

Bye

---

Oh I see. 

My initial post was to see if there is any official info on this forum about Samsung screen protectors for the Note 10 plus since they are obviously made and pre applied on the phone. The fact that I asked in only one store does not mean that I know for a fact that they are not made, otherwise I would not have posted.

I know about non genuine solutions to protect my screen, I have studied them. 

And as a matter of fact yes, it has been raining, what does that have to do with anything?

I appreciate you trying to help but on this occasion I wanted a yes or no from an official source. 👍

[StellarTraveler]

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@MadalinK wrote:

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@RpBP2 wrote:

No official by me only as customer and helping hand, but no, there are not any. You said you've been talking and asked about it in stores then...today all people is very funny. it is raining there?

I can tell you about around 15 screen protetions tested, but I let you with last info and I continue with others users.

Bye

---

Oh I see. 

My initial post was to see if there is any official info on this forum about Samsung screen protectors for the Note 10 plus since they are obviously made and pre applied on the phone. The fact that I asked in only one store does not mean that I know for a fact that they are not made, otherwise I would not have posted.

I know about non genuine solutions to protect my screen, I have studied them. 

And as a matter of fact yes, it has been raining, what does that have to do with anything?

I appreciate you trying to help but on this occasion I wanted a yes or no from an official source. 👍

---

No note 10 only s10 line has them. 

[MadalinK]

According to these sources  things are worse than I initially thought. 

And to add insult to injury,  Samsung recommends the use of their official accessories 

BBC News - Any fingerprint unlocks Galaxy S10, Samsung warns
https://www.bbc.co.uk/news/technology-50080586

https://www.sammobile.com/news/major-galaxy-s10-note-10-fingerprint-flaw-will-be-fixed-with-software...

[DL31]

@MadalinK  I think that the recommendation from Samsung is due to the fact that the main assumption at this time, is that when you register fingerprints through a screen protection, if this protection has many kind of grain inside it, it may flaw the fingerprint sensor which registers the protection instead of the finger themselves.

Though in the video from this person in the UK, they said they tried the protection on their daughter phone (already registered without it) and they were able to log on using their own fingerprints... This is harder to believe actually though.

[MadalinK]

@DL31 Exactly. First of all I do not trust a UV cured glue on my screen. I do not know in the long run how it will affect the glass and if it will be easy to peel it off without any damage to the phone if it needs replacing in the future, and there is also the security issue.

Then there's the Spigen screen protector which my partner had to install on his Note 10 plus. It feels "rubbery" and there is a sort of "wavy" pattern to it. 

Mine, which is the pre applied one, has also developed a very small scuff already.

I have written to Samsung about this entire situation and am now waiting to hear from their Product Specialists team. 

Thanks for your input 

[MadalinK]

I am getting even more worried by the day now! 

Look at the video on Twitter 

https://twitter.com/Sta_Light_/status/1184475413252210688?s=19

Also I just saw this Notice in my Samsung Members app. Is it a coincidence?