Hi All,
I have a Galaxy Note 10+ which I bought it more than a year ago here in Australia. Few days ago I received a notification for a new update which I let it updated.
however, after update I have issue with internet on the wifi. It shows wifi is connected , but internet is not. Sometimes also wifi icon shows the internet is disconnected but sometimes doesn't. When I go to connection and disconnect and connect back wifi internet get connected. sometimes it get disconnected after few min, sometimes it stay longer but when I leave the device again it get disconnected from internet. As I mentioned wifi is connected all time and it is just internet. I checked the setting and compared it with other Samsung mobiles/tablets and it looks ok.
P.S. 4G connection works fine. Also other Samsung and non Samsung devises and work perfectly.
***Update ***
Hi All,
I did factory reset and it didn't resolve the problem. Also I took it to Samsung shop but they were not able to find the issue and the suspect it is related to the update as mobile itself is fine.
I still have problem.
**** Final update ******
I finally found below thread :
https://us.community.samsung.com/t5/Galaxy-S20/S20-FE-losing-WiFi-connection-constantly/m-p/1464407#...
and used below suggestion which resolved my issue:
Not sure it'll work but you may try going to the phone keypad and typing
*#2663#
Then refresh Wi-Fi connection. Since I have the same phone you might as well tap the TSP update to fix - doubtful it will - the y terrible touch screen Samsung put on these phones. Wi-Fi refresh though should work.
I am so disappointed as this is a known issue for a while but Samsung didn't resolve it and even the Samsung guys in Sydney didn't know about it so didn't know how to fix it!
