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Unable to download Samsung Wallet/ Samsung Pay to my Galaxy Note20 Ultra 5G even if it's avable on this unit

(Topic created on: 06-02-2025 03:45 PM)
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Members_6lGva2p
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BandOfBrothers
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Is it possible Samsung Wallet isnt available in your country @Members_6lGva2p or its already downloaded. 

Is it possible that Samsung Knox has been tripped. 

If you perform a forum search you may find existing threads with some further help or guidence within.  

You could try Google Wallet maybe an alternative you can use. 

From a Google Search >

If you can't download Samsung Wallet, it's likely because it should already be pre-installed on your compatible Samsung device; if not, check for software updates on your phone as it might be missing the latest version which includes Samsung Wallet, or you might not have enough storage space on your phone to download the app. 
 
Here are a few things to check:
  • Check for updates: Go to your phone settings, then "Software update" to see if there are any updates available. 
     
  • Storage space: Ensure you have enough storage space on your phone to download the app. 
     
  • Pre-installed app: On most recent Samsung phones, Samsung Wallet should be pre-installed. 
     
  • Galaxy Store: If you still can't find it, try searching for "Samsung Wallet" in the Galaxy Store. 
     
  • Device compatibility: Make sure your Samsung phone is compatible with Samsung Wallet. 
     
 
If you're still facing issues downloading Samsung Wallet:
  • Restart your phone: Sometimes a simple restart can fix download issues. 
     
  • Clear Galaxy Store cache: Go to your phone settings, then "Apps", find "Galaxy Store", and clear the cache. 
     
  • Contact Samsung support: If none of the above solutions work, reach out to Samsung customer support for further assistance. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "