08-05-2021 02:37 PM
Hi Everyone,
I own a Note 20 Ultra and have been having this problem where the bottom quarter part of my screen where fingerprint scanner is I go to click on apps, type or unlock my phone and screen doesn't respond to touch, have to touch it multiple times to work.
Please help 🤣
10-05-2021 05:25 AM
Have you performed any self help troubleshooting @Deltz
There are diagnostic tools in your Samsung Members App and via launching your phone app and dialing *#0*#
If that does not help remove any applicable screen protector.
Ultimately let a Samsung Experience Store or Samsung Service Centre have hands on with the phone.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "