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Request: Call Log - Record of Seconds

(Topic created on: 26-02-2025 01:57 PM)
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Res123
Apprentice
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My Galaxy Edge 7 kept a record of how many seconds it rang when I wasn't able to answer it.

Please bring this back for ALL Samsung phones. It is extremely helpful in the following ways:

1) It helped me to prove an engineer was
failing to attend my appointments. He claimed he rang me an hour in advance to tell me he was on his way. He didn't, so I asked for proof of the phone call, which of course they didn't provide.

The next time, he rang for 1 second then he ended the call, so that this call would show up on his log and he could provide proof.

As my call log used to include the seconds, I was able to send a screenshot of the call details to the company showing he only rang for 1 second so he could provide proof. 

***Apologies for the long answer. I wanted to illustrate how helpful the seconds are in phone call logs***

2) I am now receiving scam / nuisance phone calls that ring for 1 or 2 seconds then hang up without leaving a voicemail. I assume this is so I can phone back to see find out why they called. Then they'd have confirmation that my phone number is in use

If my phone rings out of earshot, I won't know if it's a legitimate call and if I should return the call as I won't know how long it ran.
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hi 👋 @Res123 

We have a specific thread on the forum to out such ideas in for the team to put viable feedback to Samsung. 

https://eu.community.samsung.com/t5/mobile-apps-services/the-suggestions-amp-ideas-thread-for-softwa... 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "