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NOTE 10 PLUS AURA GLOW Flushness

(Topic created on: 08-04-2020 12:06 AM)
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Nitesh95
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20200407_234508.jpg

 

20200407_234449.jpg

 

Look in the red line, looks like components or something?Look in the red line, looks like components or something?

Hi all.

 

This question is for Note 10 Plus users, more so with the Aura Glow colour.

 

Please see the attached images, and tell me if you can see the same on your phone?.

 

This is concerning to me as it looks as if the back is separating from the frame.

 

Thanks.

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5 REPLIES 5
BandOfBrothers
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Hey @Nitesh95 

 

My Note 10+ 5G is the Black variant.

 

I'm not seeing anything untoward with my phone.

 

How long have you owned the phone ?

 

I'd suggest to speak with your Samsung Support Department and ask what your options are.

 

Or if the phone was supplied by a Network then maybe have a word with them.

 

In the Uk our Network Stores and Experience Store  / Samsung Service Centres are temporarily closed due to the COVID-19 pandemic as I would normally steer you to one of these.

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Nitesh95
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@BandofBrothers

I pre-ordered it, so since the release date.

Samsung said to book a collection Repair, so that they can investigate.

I just thought I'd put this on the community, ti find out if anyone else has this issue

Kind regards and stay safe
Nitesh.
BandOfBrothers
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I've owned my Note 10 since launch date too.

 

Please let us know how you get on @Nitesh95 

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Nitesh95
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@BandofBrothers
I've owned many Samsung Note devices, and loved them all, never had an issue.

I might just be being picky lol, but seeing as it's still under warranty, thought might as well get it checked out.

Stay safe.
Nitesh95
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@BandOfBrothers

I forgot to reply to this when I received my device back from Samsung, they replaced the back glass as it was indeed lifting and defective.
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