Mobile data not working at all, on my brand new Note 10 Plus

[DrLivesey]

Hey everyone,

So I just bought a brand new Samsung note 10 plus in The Netherlands (I have a dutch SIM card Vodafone NL). However I activated it and set it up recently here in Italy (I study in Italy). Everything went fine and everything works fine, except for the mobile data. Everything is turned on (mobile data, roaming, every possible think), but the mobile data doesn’t work at all. Like I do have the signal Bar on top with the R on it, but no sign of mobile data at all. I legit tried every possible solutions that I found online, from resetting to clearing cache to change apn settings, but nothing legit works… It is not a sim issue I since on my previous phone, which is an iPhone, Mobile data works without any issues. 

I really need help guys, I really don’t know what to do anymore, I really hope I can find a solution to this horrible situation.

[Neo001 · Accepted solution]

Indeed, I remember we had a discussion on this. Did you check with Vodafone?

I suggest that you also post in the Samsung Italy community. They might be able to suggestions on how to deal with TIM.

[Patrick]

Ik zou in dit geval contact opnemen met Vodafone NL, data moet namelijk wel gewoon werken.

[DrLivesey]

Sorry I don't speak Dutch, however I did contact Vodafone NL and nothing really changed 😕

[DrLivesey]

Also tried with Samsung IT, they also couldn't really figure it out