18-08-2019 09:27 AM
19-08-2019 05:50 AM
I've not seen anything like that @Camilachaves
It could be screen burn I suppose.
A Samsung Experience Store or Samsung Service Centre can take a look for you.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
23-08-2019 03:28 PM - last edited 23-08-2019 03:42 PM
there are some quite big threads about that issue on XDA. I have the same problem. It is not a burn in - it's a faulty hardware. Some have cheese graters, others a solid recentagle on theirs screens.
Weirdly enough in my case this occured a one day after i've pealed off the screen protector, that i've been using.
Some say it's a glue, others that this is a cooling elemnts sticking to your panel, or even faulty battery. For some folks problem went away by it's own with time.
I will be contacting Brand Store in the near future. It was a 1k usd phone...
https://forum.xda-developers.com/galaxy-note-9/how-to/screen-burn-check-thread-t3851263
02-01-2020 04:39 AM
Sir u are not alone I have the same problem with my Samsung note 9 I don't think it's a Burn in it's also more noticeable on YouTube on Dark mode
02-01-2020 04:41 AM
05-01-2020 02:05 PM
Mine is to do with the battery
When I turned my phone off and wirelessly charged my note 9 it would not bring the charging logo but a red flash of a cheese grater on my phone. Well theres the colprit on mine. A faulty wirless charger and battery. The production date is 2018 or September. 512gb
19-04-2020 08:31 AM - last edited 19-04-2020 08:33 AM
I have the same white rectangle issue. My freiend too. We all have this glitch after android 10 . Revert to android 9 help to my friend. But I`m on latest update and can`t return to android 10 since I`m on latest security patch
17-06-2020 10:57 PM
I had same light rectangle in the middle of my phone few ours after taking of my screen protection. Any solution?
17-06-2020 11:45 PM
Only thing you can do is replace the screen or phone. I have been trying to find out what it was caused from. It is caused from the heat but I have one that was caused from wirless charging my phone and had a surge and created that .
24-02-2021 01:01 AM
I have the same rectangle in my note9 screen.
Unfortunately my phone has just passed the warranty period a month a go so after contacting Samsung it would not be covered.
I think that this is a manufacturing defect since that a lot of people have it, and they should replace it for free.
It is not our fault to buy a defected device!!