Dark spots on main camera

[AlexTi]

The main camera has developed dark spots, which keep slightly moving with the phone movement. These spots get bigger when focused at closer objects and this seems lens-related.

Warranty case?

[Patrick · Accepted solution]

Afternoon,

https://bit.ly/2jwV3SJ
You can use this link to send it in for repair. I think the sensor has a defect in it.

[AlexTi]

Thanks! They should pick it up tomorrow. Is it necessary to wipe the phone if it is protected with passwords?

[Patrick]

Yeah, you should always give them an empty phone. So take all your data off it and factory reset.

[AlexTi]

Thanks a lot!

[BruceH]

Let us know how the repair went! 👍

[AlexTi]

Now the camera is flawless!
It took about 48h to get the phone back.