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Bluetooth stuck on phantom call - in car

(Topic created on: 19-04-2022 04:10 AM)
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A-OK
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Phone :- Galaxy Note 10+ 5G

Android Version 12 with security patch level 1 March 2022 "Software up to date"

In recent  times when I start my car, the car thinks it is on a call .. ie the radio is silent, the car displays a call in progress to the 1st contact. If I look at the phone itself, no call. If I switch off Bluetooth on the phone the call clears and radio resumes. If I switch Bluetooth back on, the phantom call re-appears. If I reset the phone, sometimes it clears the fault and sometimes it comes back. Even if it does clear the fault, the fault eventually recurs usually after a  couple drivesor days  later. I have just cleared the cache and will see if that helps. Weird fault. Up until this recent issue, I haave had years of no issues.  

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Members_F7fIJCk
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If I recall correctly I had a similar issue and this fixed it:

Developer Options --> tap 'Turn off A2DP hardware offload'

Hope this helps!

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A-OK
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Developer options is not available on my phone [Note 10+5G with current firmware]. . However I have managed to clear Bluetooth Cache and Data and re-pair the devices. The problem has returned. 

 

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Members_KnRwvri
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Hi,

The same is happening with Samsung S24 Ultra both in car use (in cars with Android Auto) and also out of car when using the Galaxy Buds 2 Pro (stays stuck in call mode ringing)

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A-OK
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Around 2023 I swapped to an S23 . The problem occurred once, but never again. I suspect an update resolved it… which one, no idea. There were no updates done to the car’s firmware. Perhaps an android auto app update sorted it out… only a guess

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KainTrain
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This is happening to me, too! On an s24. Restarting the phone seems to work for a while, but it it keeps returning.

Even turning the volume up or down seems to be in call volume.

I am still able to make calls or listen to music (but the functionality of my car radio is basically zero if the Bluetooth is connected).

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