Hello @nattam
I know hindsight is good to have my friend but if this was an issue from day 1 then the phone should have been swapped out. 🤔
If this affing calls or listening to media consumption or both ?
Please run the diagnostic tool found in your Samsung Members App to see if that highlights anything.
If not then try Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
If the above troubleshooting does not resolve the issue, then let a Samsung Service Centre have hands on.
https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
