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video needing conversion

(Topic created on: yesterday)
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Tedster101
First Poster

yesterday

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I have a Galaxy A13 lite.  I took some short videos on it and on iy they play well.  However when I copy them to my Windows laptop they do not play except if I use an HEVC extension.  This means I cannot send them on by email.  This very inconvenient.  Also it seems that I have to watch them on the laptop only in the HEVC folder.  Is there a solution?

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johnz237
Troubleshooter

yesterday

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Hi! Welcome to the samsung members community

Check this video out
https://youtu.be/Wqbaabv_AoY?feature=shared

It could also be your windows default video player

1. Open Settings 2. Select Apps 3. Select Default apps 4. Search for a file type or app 5. Select the app you want to use as the default for that file type 6. Select the file type you want to change 7. Choose an app from the list
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