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*****!

(Topic created on: 04-09-2021 12:44 AM)
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westy79
Apprentice
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Hello,  I've had my Samsung galaxy A12  not even a day and I dropped it and cracked the screen anyone know of a good place to fix it?
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BandOfBrothers
Samsung Members Star ★★
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Sorry to hear that @westy79 

Please Check if theirs a factory fitted tpu screen protector on the phone as it might be that which is damaged and not the screen itself ! 🤞

I assume you do not have any form of insurance policy cover for the phone ?

ie A mobile phone policy or Home Contents Insurance Policy and some Banks offer phone cover as a perk of the account.

The best place to get this repaired is a Samsung Experience Store or Samsung Service Centre so that you at least retain the Samsung Limited 2 Years Manufacturing Warranty on the phone and you also know then that an official Samsung replacement Display is used.

Using an unauthorised engineer would render the warranty void.

Samsung Service-Centre. 

Samsung Repair. 

May I also suggest in investing in a good quality case and perhaps a screen protector when the phone is fixed to help stop this happening again.

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

westy79
Apprentice
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Yeah gutted such a stupid thing to do but thanks. Its gonna cost LOADS!
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BandOfBrothers
Samsung Members Star ★★
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I genuinely feel for you @westy79  😒

My son has just dropped his Note 9 and that's going to cost to repair too.

If you look at the links I added in my first reply there is a section about repair costs.

Screenshot_20210904-063206_Samsung Internet.jpg


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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