Unlock my lost

[Kelvin94]

Hello. 

I lost my phone and  I remotely locked it, but now since I got it back I can't see the unlock option on my samsung account....how do I unlock. Kindly help

[Piper123]

Hey there and welcome to the Samsung UK Community Forum

You should simply need to turn the device on and enter you pin to access the device.

[matilyn56]

I forgot the password for my account can't remember it at all

[matilyn56]

Help

[Piper123]

You'll need to reach out to Samsung Customer Service and see if they are able to help you regain access to your account.

But you may still need your pin number for the device I think.