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Swipe to unlock - broken with Ui 7

(Topic created on: yesterday)
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tallkeith
Explorer
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Has anyone managed to fix this or do we just have to wait for Samsung to fix their bug which has rendered the phones unuseable?

Is there anyone with A14 4g that doesn't have this problem???

(Swipe to unlock is erratic - working 75% of the time)

 

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arianwen27
Samsung Members Star ★
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Known issue with the one ui 7 update on the a14. Known as in I know of it.

Force reboot your phone or reboot it normally, should stop freezing for a day or two.

I recommend setting your phone to auto reboot daily
PhoenixTechStuff
Journeyman
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It sounds like you're having trouble with the UI7 A14 4G and the swipe gesture not working. This can be a bit frustrating, but don't worry—it's usually something that can be fixed. First, try restarting your device to see if that clears up any temporary glitches. If that doesn’t work, check if gesture controls are enabled in the settings. Sometimes, they might get disabled or reset after an update. You can find it under Settings > Gestures or Settings > System depending on your device. If that’s all good, try a quick cache wipe in recovery mode—sometimes leftover data can mess with the swipe functions. If the issue persists, a software update might be needed, or a quick reset could help restore the functionality. Let me know if you need any more help with it!

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tallkeith
Explorer
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Thanks.

Is your A14 working OK? If it is, let us know. 

I've tried all that and put it in safe mode etc as recommended by samsung support.

Software update is needed from Samsung once they realise there is a problem and they fix it. Ui 6 was perfect so its not the phone, and many users have reported the same issue.

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