Hi, the screen on my Samsung galaxy A72 freezes after about 20 minutes after starting up. Have tried restarting, turning off, I've even changed the screen for a new one but still the problem persists. Someone help.
Hopefully an authorised Samsung Service Centre or your warranty will be voided.
Can you try these troubleshooting guides please >
Clear Cache Files from the phone's System Partition Section > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too.
