07-01-2025 02:41 PM
My phone fell while it was on. Screen turned black. Phone vibrates when power and volume buttons pressed down. But no other response. May I ask for advice? I don't know if this is the right server. Sorry if it is wrong.
07-01-2025 03:11 PM
07-01-2025 03:34 PM
07-01-2025 03:54 PM
Hi @Aelin0604 and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members 👋
Don't worry you have posted correctly.
Please have your phone assessed by a Samsung Experience Store or Samsung Service Centre https://www.samsung.com/uk/support/repair/
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "