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Original topic:

Samsung A6+ WiFi Problem pls help

(Topic created on: 06-01-2021 02:14 PM)
Klopeh
Explorer
Options
Galaxy A Series

20210106_134332.jpg

Since I bought this phone I have been having these problems, my wifi goes off every 2 minutes or something, sometimes doesnt go off for 30 minutes, but there are times that I get disconnected every 10 seconds.

 

 

I bought this phone in July 2018, since then I sent the phone to be repaired but they told me they couldnt find the problem, I also got my phone replaced (with the same model of the phone) but this thing continues.

 

 

Yes, I have tried multiple networks, its the same for all of them, I have tried every reset possible.

However when I use mobile data I don't get any problems like this (everything is perfect). Anyone that had similar problems and fixed them? This can occur on other models also.

 

This happens in Safe Mode too. Just to clarify that this happens on every wifi network, even mobile data hotspot and only happens to me. 

 

A help would be appreciated

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1 REPLY 1
BandOfBrothers
Superuser II
Superuser II
Options
Galaxy A Series

It looks like you've tried pretty much all the troubleshooting options @Klopeh 

 

Your phone needs hands on again at a Samsung Experience Store or Samsung Service Centre on my opinion.

 

I wish you all the best with this. 

 


Current Phone >Samsung Z Fold³ 5G.

Back Up Phone > Note 20 Ultra 5G SM-N9860.

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