20-07-2022 02:47 PM in
I have been a huge fan of Samsung, ever since 2016. Recently, I have been disappointed with Samsung because of its problem with the screen, when I am using my phone to play (landscape mode). I cannot move my joy stick. I already restarted my phone, even went to the point wherein I factory reset it. However, does not work.
This is not the first time it happened. It also happened to me last year. I do not know any reasons for it to act like this aside from it being caused by the software. I HOPE SAMSUNG WOULD FIX THIS. You have to prioritize your customers satisfaction for you to not lose your customers.
#LandscapeModeProblem #TouchProblems #Samsung #a31
20-07-2022 04:57 PM in
20-07-2022 05:05 PM in
i do not think so. It is because when I try using facebook in landscape mode I am having a hard time scrolling. When I am typing a message in landscape mode It becomes unresponsive. I can see my cursor , the cursor recognizes my touch but it doesn't really accept my input.
20-07-2022 06:59 PM in
21-07-2022 02:56 AM - last edited 21-07-2022 02:58 AM
I am not really sure, as what I have said I got to the point where I did factory reset but it doesn't work. It doesn't only happen in facebook. It does not work well when I am also using youtube, unable to click pause properly. Unable to properly scroll the notification bar when in landscape (but works well when portrait), cannot draw in notes in landscape (works fine in portrait), keyboard unresponsive when typing in landscape I have to click one key multiple times, but this works perfectly fine when I'm in portrait tho. I also read the same issue here and they said some keeps coming back and some are now okay.
05-08-2022 03:59 AM in
Bro that's a software issue not a problem with joystick or display, I'm facing this issue since March 2021.no solution will work since it's software issue. Touch will work randomly for some time and again it'll freeze in landscape.
It'll get fixed when samsung will remove error from software and give us update about it.
But I don't think it'll come soon
18-04-2023 03:11 PM in
This happens to my a31 as well i did everything from factory resetting my phone to trying to find ways to trick my phone into thinking its in portrait mode while in landscape mode this is pretty annoying special when playing mobile games samsung should fix this