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Promotional items not received

(Topic created on: 03-03-2025 10:00 AM)
131 Views
AlfonsoCPT
First Poster

‎03-03-2025 10:00 AM - last edited ‎03-03-2025 10:01 AM

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I have been waiting for my promotional items since November 2024. Samsung has still failed to provide me with the watch and earbuds that I was supposed to receive after I followed the process to register for the items. What is going on? This type of service is pathetic. I have supported Samsung for many years but they have now broken the trust relationship.

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2 REPLIES 2
Glenntech
Samsung Members Star ★★

‎03-03-2025 10:14 AM

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What have you been advised about this issue?
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GoanGeek
Samsung Members Star ★

‎03-03-2025 10:55 AM

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Hi and Welcome.

Free buds and watch with an A series phone would definitely be a Jackpot .

Could you provide more details which country you are from and where you bought your phone and what model it is.

Never heard Samsung giving away a free watch and buds 😊
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