Phone auto restarting

[Courtjones00]

Anyone having issues with their Samsung randomly freezing and then the phone auto restarting itself quite consistently?

[AshtabS9Ultra]

Haven't had any problems myself, what phone are we talking about here?

[BandOfBrothers]

@Courtjones00 

Look at >

• Ensure the phone's software is uupdated.
• Ensure all the apps on the Playstore and Galaxy Store are updated. 
• Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 
• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too. 
• A last resort is back up and factory reset but dont use the back up when resetting the phone up. Download your apps manually.
• Dont use Smartswitch at this time if you did before. 

A Samsung Service Centre can assess your phone. 

If I can be of any further help then please don't hesitate. Take care.  😎 

[Courtjones00]

Samsung A53 5G

[AshtabS9Ultra]

OK is everything up to date on it and no apps that you don't trust?

[Courtjones00]

All software is up to date, apps are up to date and definitely checked all apps and there isn't any untrustworthy ones

[AshtabS9Ultra]

I know this is a real pain but have you tried resetting the phone?

[Courtjones00]

I have, tried resetting it myself so bit of a nightmare really, it hasn't restarted itself today so hoping I have done something and solved it 🙏

[bigD9000]

yes, i have this problem on my A53 5G ever since OneUI 6 update

[Members_cYe4nxX]

I'm having the exact same problem with my A53 5G, the phone freezes/crashes then restarts and is doing it constantly