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Original topic:

One UI update

(Topic created on: 07-12-2023 02:43 PM)
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QwedjoGreatness
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No update for Galaxy A34 users in Ghana, Africa even though older devices like A14 and others are receiving One UI 6 update in other regions. I am still stacked on August Security patch. What could be the problem Samsung or you just don't respect Africans. 
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AntS
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Hi @QwedjoGreatness ,

 

Appreciate the desire and need for updates. There's a few factors that determine an update's release schedule; mostly to do with local infrastructure - updates are adapted for optimal performance of devices for that region. I'm sure that the folks at Samsung Africa are working as hard as they can to bring One UI 6 to compatible devices as soon as they can.

 

If you're wanting more news and info on African devices it's best to reach out to our friends in Samsung Africa: https://www.samsung.com/africa_en/info/contactus/