Notifications not appearing with mobile data

[Nancyp604]

I haven't had any notifications with mobile data on. The apps are not in deep sleep, data saver is off, its unrestricted battery, and background data usage is allowed. I wiped cache partition.  Any help? Thanks in advance.

[BandOfBrothers]

Sometimes a soft reboot by turning the phone off and on can help @Nancyp604 

Also check the notifications section. 

I assume your data connection is stable.

If possible try your sim card in another phone and then see what happens. 

Send feedback via your Samsung Members App.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Nancyp604]

I've restarted my phone many times and even resetted my settings but I still have the same issue.

I believe this just this phone. I purchased it in May and have not gotten notifications on data.

[Nancyp604 · Accepted solution]

My Google Play Store was on wi-fi only. After switching it to mobile data and wi-fi, it fixed the notification problem. Hopefully that helps other people who has this issue.

[ugwaraich]

Hi, please can you also advise where is this setting with the steps? I am having the same issues. Thanks

[Nancyp604]

Is your Google Play Store app on wi-fi only? I fixed it by switching it to mobile data and wi-fi.

[ugwaraich]

you probably didn't understand what I said in my previous message. Can you let us know where this setting it to put Google Play Store app on wi-fi???

and how to switch it to mobile data and wifi. Please provide full steps so I can try that.