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Notifications not appearing with mobile data

(Topic created on: 11-10-2023 07:30 PM)
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Nancyp604
Apprentice
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I haven't had any notifications with mobile data on. The apps are not in deep sleep, data saver is off, its unrestricted battery, and background data usage is allowed. I wiped cache partition.  Any help? Thanks in advance.

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1 Solution


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Solution
Nancyp604
Apprentice
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My Google Play Store was on wi-fi only. After switching it to mobile data and wi-fi, it fixed the notification problem. Hopefully that helps other people who has this issue.

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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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Sometimes a soft reboot by turning the phone off and on can help @Nancyp604 

Also check the notifications section. 

I assume your data connection is stable.

If possible try your sim card in another phone and then see what happens. 

Send feedback via your Samsung Members App.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Nancyp604
Apprentice
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I've restarted my phone many times and even resetted my settings but I still have the same issue.

I believe this just this phone. I purchased it in May and have not gotten notifications on data.

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Solution
Nancyp604
Apprentice
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My Google Play Store was on wi-fi only. After switching it to mobile data and wi-fi, it fixed the notification problem. Hopefully that helps other people who has this issue.

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ugwaraich
First Poster
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Hi, please can you also advise where is this setting with the steps? I am having the same issues. Thanks

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Nancyp604
Apprentice
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Is your Google Play Store app on wi-fi only? I fixed it by switching it to mobile data and wi-fi.

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ugwaraich
First Poster
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you probably didn't understand what I said in my previous message. Can you let us know where this setting it to put Google Play Store app on wi-fi???

and how to switch it to mobile data and wifi. Please provide full steps so I can try that.

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