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Original topic:

Latest update Jan 2021

(Topic created on: 07/02/21 23:16)
Little Ais
New Member
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Galaxy A Series

After installing latest software update, some functions not working.

When phone rings sometimes it does not display on screen nor can call be answered.

WhatsApp messages are not notified according to my settings but are there when application is opened.

Anyone else any issues

I have the A51

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BandOfBrothers
Superuser I
Superuser I
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Galaxy A Series

No all seems to be working as it should on mine @Little Ais 

Some generic troubleshooting tips are …

Update all apps in the Playstore and Samsung Galaxy Store.

Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. You may need to insert your headphones or hook upto a computer with your data cable to get to this menu on the phone. 

Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

Very last resort > Back up and remove any relevant sd card and factory reset.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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Blessed4life
Helping Hand
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Galaxy A Series
Just received the latest firmware update.

Screenshot_20210208-111102_Software update_158.jpg

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