Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

How do I stop this happening: ERR_SSL_PROTOCOL_ERROR

(Topic created on: 15-11-2024 07:26 AM)
1397 Views
Charliepan
First Poster
Options
I keep getting that error message when trying to access various legitimate and safe websites via my phone. How to I solve this issue? It has to be something on the phone as other devices are not affected
0 Likes
13 REPLIES 13
lminvti
Samsung Members Star ★
Options
Hi there 👋 and welcome.
ssl protocol error is a problem with the encryption protocol which prevents data from being transmitted securely, you could clear browsers cache depending on what browser you use go to settings apps search for browser you use tap on it then tap data and clear cache, you could also try different browsers, and also check if things like autoblocker is on in settings, or app protection.
0 Likes
Charliepan
First Poster
Options
Thank you. I've already checked and done those things. None make any difference. Neither Google, Bing or Samsung Internet browsers will open these sites
0 Likes
lminvti
Samsung Members Star ★
Options
What specific sites are you trying to access if don't mind asking?
0 Likes
lminvti
Samsung Members Star ★
Options
Also are you using any antivirus apps or tried open these sites in an incognito mode? are you tried using vps or using one?
0 Likes
Charliepan
First Poster
Options
No, that's OK. Only Fans is the main one as I have friends on there who invite me, but I can't get in even via an invite.
That's the main one I'm bothered about. But I also get this sometimes when following links to other sites that may be classed as adult even if there's nothing pornographic.
0 Likes
Charliepan
First Poster
Options
Tried incognito mode. Anti virus is Samsung's standard software that comes with the phone.
0 Likes
Ginga_p
Hotshot
Options
Tried rebooting your router
G G
0 Likes
Charliepan
First Poster
Options
Doesn't matter. Data or broadband, several different WiFi networks. All the same. It's a phone software issue, but exactly what needs changing and how is the problem.
0 Likes
Ginga_p
Hotshot
Options
Hum. Found someone that said turn all cookies on and another that said type the the whole web site name in the bar instead of going through a search engine
G G
0 Likes