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Galaxy A8 2018 MUST Get Android 10 - Petition

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Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc

189 REPLIES 189
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that is exactely what i wrote: i consider that the first update does not count. If not, i wouldnt have aprouve the petition.
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Yeah I agree with you, the first one shouldn't have counted. It's just unfair for A8 users

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Had an A8 2018 as an extra phone too. After knowing this, am sticking with iOS... 2015 iphone (6S) still got update in 2020 (iOS 14) 😏
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Observer

I definitely am not happy about this at all. How can Samsung sell the A8 2018 with Version 7 even though they already released Version 8 and then call that one update? And, to add insult to injury, Samsung turns around and will give it to lower quality phones like the J7? Come on!!!

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Apprentice
Totally Agree. I own A8 2018 and I bought it LESS than two yrs ago. It doesn’t make sense that A8 is left behind while other 2018 phones in the A series (with inferior hardware) got Android 10. A8 was an expensive mid range phone and this Samsung policy is 100% wrong. 1 year 1/2 of major updates is too short to keep me a satisfied Samsung customer. Probably I will invest my money better when time will come to change my phone...if this is how they treat their customer I am sure the next one won’t be a Samsung
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First Poster

Yes, please Samsung update this phone to Android 10, it is such a great phone, so powerfull and elegant, dont kill it, there are worts phones that are getting Android 10 and this is not, you should reconsider it.

 

Thanks.

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haha, you really think they GIVE A *****?

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First Poster

@Qwerty7 wrote:

Samsung's update policy, which means every phone gets 2 major updates MUST change. The Galaxy A8 2018 launched in January 2018 with nougat, before the s9 and Oreo while the j7 duo launched 2 months later with Oreo . This means the j7 duo, sold at exactly the same time as the A8, probably for half the price, will get android 10 while the A8 will not. Also, most A8 owners bought it after Oreo rolled out, 2-3 months later so not updating the phone to the newest version on android and making it a year's update before a worse phone should not be acceptable. And this may happen just because it was launched with a 1.5 year old os and had it for about 2 months. The Samsung update policy of 2 years is a lie for the A8 and a 2017 devices - it is more like only 1⅓ years of updates. Also there is nothing that the A6 2018 and all of the 2018 j series do better than the a8, despite all being sold at the same time and they will get android 10. Last year there was a similar petition for A 2017 devices to get pie, but Samsung didnt update them. Hopefully they do read this and learn that they won't make more sales of newer devices if they don't update older ones - it would just further damage their reputation. We must convince them to do this not just for the A8, but other devices like the S8 and note8 and for future updates as well. Android 10 will not roll out to Samsung devices for months, but if this is started now we can let them know early on so they have no excuses of not having enough time to make a new update, etc


 

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First Poster

Come on samsung!! A8 and A8 plus need to update the system to ANDROID 10, android 9 is the worst.

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