Bonden
First Poster
06-02-2021 05:13 PM
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Samsung E-mail in my Galaxy A3 (2017) has stopped working . The mail app has been working OK for several years until now. When trying to open a received emal, I can read the sender and subject, but the text never appears, The waiting symbol spins forever. When trying to write and send mail, I can specify the recipient and subject, but I cannot access the Text field. Gmail app and Outlook mail app behave the same way. Mail apps obviously do not work. Webmail is now my lifeline! /BI
4 REPLIES 4
Steven9761
Troubleshooter
06-02-2021 05:51 PM
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Back your device up, then do a hard reset. I think your cache is needing a clear-out.
Bonden
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09-02-2021 07:06 PM
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Thanks for the reply! I feared this answer as a last resort, as it requires planned preparation first,
OliverK09
Journeyman
23-02-2021 11:10 AM
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you may need to use Microsoft outlook if email is not working
Bonden
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24-02-2021 08:35 AM
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I have tried the apps Microsoft Outlook and Google Gmail with the same result. Unfortunately, they do not work.
