Celu mojado

[Almalu]

Me lo arreglaron funciona todo la cámara saco dos fotos y quedo negra pero la cámara de instagram si funciona. Raro?

[Wroom]

Hello, this is the Italian samsung community, you can write in English or Italian in doing so we can help you with your request, thanks

[Almalu]

Ooo! Sorry. My phone got wet, they fixed it and now only the Instagram camera works. strange ?

[Wroom]

Yes! It's strange, have you tried with a simple cache clear of the camera app or a complete wipe cache ? Should help, your data will be safe

If that doesn't work an hard reset, make sure to do a backup beforehand

If that doesn't work unfortunately you have to contact samsung customer support

On top of that if you want you can write directly to samsung in the members app in the support section on the bottom right

[Cornelia_L]

Hello Almalu, welcome to Samsung Community!

In order to provide you with precise assistance, I need to ask you for some details about the situation.

Which smartphone model do you own?

What type of issue do you encounter when you try to use camera? "Camera" app not opening? Or are you able to open it, but taking photos doesn't work?

You report that your device has been repaired. What issue did you have? Has the phone been repaired by an official Service Center in Italy? If so, how long has it been since the repair?

We'll wait for a feedback, thanks!

Have a nice day