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Can't updates apps

(Topic created on: 2 weeks ago)
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class_385
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I can't update any apps using Google plays
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39 REPLIES 39
xSteveuk
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Do you get any error
class_385
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Nope
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xSteveuk
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Try cleaning the phone cache
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class_385
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I ded
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class_385
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Did*
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xSteveuk
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Try a phone restart

Have you checked storage
On your phone
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JAMES4578
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Hi @class_385 Do you have a stable Internet connection, are you using WiFi or Data?  Do you have sufficient Data  (if applicable) and storage.You could Force stop Google Play and restart. May need to reset the Network connections.  General Management - Reset, can Reset wifi and Bluetooth or Mobile.  However sometimes there can be server issues at Google 's end.

An idea to clear cache and Data from the Google Play Store  and Google Play services.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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johnz237
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Way more context needed. "Cant" as in what? Does it offer any? Does it get stuck loading? What have you tried etc
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class_385
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Yes I've tried that and I have alot of storage left
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