15-07-2023 08:59 PM in
I have a Samsung A127F and the Screen randomly went off (completely black) I have replaced the whole front screen, as there was a crack in it. However, the screen still will not work 😔. The phone is on as I am receiving calls and can feel it vibrate. I have tried to force restart and feel it vibrate, but no Samsung logo appears. Any ideas at all. I have downloaded an app, but it expects me to be able to get into download mode 😅.
Please help 🙏🙏🙏
16-07-2023 05:29 AM in
Unfortunately a Samsung Service Centre may not be able to help now as a Repair has been carried out by an unauthorised engineer thus voiding the 2 year warranty.
Maybe go back to the repair shop that did the repair to ask for assistance @MellowRay
@Esthet unlikely but you can ask a Samsung Service Centre to look at the phone.
Before that try a soft reboot.
If I can be of any further help then please don't hesitate. Take care. 😎
I wish you all the best with this.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-07-2023 05:25 PM in
Thank you for the reply!
After looking through forums, someone mentioned going in a dark room with phone and to shine a torch on it. I did this and could see the Samsung logo when restarting. It is very hard to see and only in the dark with a torch. Is this fixable 🙏🙏