A32 5g - ghost lines

[Anonymous User]

Hi folks

I have an A32 5G for work. Yesterday the screen developed 4 vertical lines.

Best way to describe them? They are the width of an app icon and are cloudy in looks. They run from top to bottom.

I've tried a reboot, factory data reset. Neither worked. IT suggest a new phone...... Device is less than 2 years old and again shows how Samsung have taken the eye off the ball on quality. 

Any ideas people? 

[xSteveuk]

Hi,
You could try below

Start phone in safe mode

https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

If the lines are gone
It means it's probably a third
Party app that's causing the issue then it's a case of removing apps till you find the culprit that's causing the issue

[Anonymous User]

Hi there and thank you for your reply.

Yes, tried smart mode as well, sadly no joy.

My gut is telling me that the screen has blown.....

[romqzr]

I have the same issue but I have a lot of fin white lines and my vertical pixels have gone quite blury