A16 G gmail

[Kithra]

I recently replaced my Galaxy A14 5G with the A16 model. On my A14 I was able to add my gmail account to Google. However, when I tried to add it to the A16 it wouldn’t accept it, saying that email address was already taken, and that I had to set up a gmail with a new username and password – which I did. However, I would still like to add my old, and normal, gmail account so would be grateful if anyone could show me how to it. Many thanks.

[Moiramon]

You should be looking to login in to your Google account when setting up the phone. Looks like you've probably clicked on sign up not login.

[Kithra]

I'm not sure if I clicked the wrong option, or if I have then how to put it right. Please can you advise how to do that? Many thanks.

[Moiramon]

Try going into settings, accounts then manage accounts. Click on your Google account and you should be able to remove it. Then add your original account.

[Kithra]

I got as far as finding accounts and google email, but it seems I'd have to delete the one I had to set up when I first set up the phone, and then try to add my original one that's on my desktop. However, if I do that I'm afraid I might loose the new one and not be able to get it back. I seem to remember that origianlly, when setting up, it asked me for my account and when I put it in that was when it told me that an account in that name already exists and I'd have to have a new, different, one.

[Kithra · Accepted solution]

I spent the afternoon looking around my phone and have found out how to do it. So problem solved. Thank you.