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A15

(Topic created on: 07-06-2024 07:40 PM)
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nayjac
Student
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Just bought the a15 today and when i do video calls the other person says they cant head me thru all the craccrackling the phones making 
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Piper123
Samsung Members Star ★
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Hey there and welcome to the Forum

This will likely either be a network issue (not enough bandwidth at one end or the other to use video calling) or it may be an issue with the other person's device.

BandOfBrothers
Samsung Members Star ★★
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It might be beneficial to run the diagnostic tool in your Samsung Members App too @nayjac 

What are normal voice calls like  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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nayjac
Student
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It was on messenger and WhatsApp video calls the issue, I've not made a normal phone call yet. I did a software update and checked the diagnostic tools and they were all good
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