Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Mail app

(Topic created on: 30-10-2020 03:44 PM)
129 Views
ryamoo
Helping Hand
Options

Anyone seeing the mail app not update with new emails?

I have the email sync schedule set to "Auto (when received)" for my gmail account. I also have the gmail app installed, so get notification from that. 

 

Sometimes I'll get a notification from the gmail app, but not from the mail app. Sometimes both come through at the same time. 

I've just checked the mail app, and it currently says last synced 13:01 - it's 15:44 now. I had an email at 15:36 that isn't showing up. 

 

I'll log it if it keeps happening, just in case it's a connection issue on my side. 

 

0 Likes
2 REPLIES 2
ryamoo
Helping Hand
Options

Just closed the app from multi-tasker (though I'm sure I've done that a few times), re-opened, and all emails refreshed there, fully synced. 

I'll report it on the members app. 

MartynaK
Beta Moderator
Beta Moderator
Options

@ryamoo,

 

I am sorry to hear about the issue you're experiencing 😕. Thanks for reporting this. I hope our developers will quickly find the source of the issue and fix it!:hand-with-index-and-middle-fingers-crossed:

0 Likes