06-12-2019 04:33 PM
I started with betas few years ago. Not always went smooth.
My issues with this beta started with registration itself. I had a Official UK ROM but sim was from different country. (You need UK sim to register) .
So I inserted my UK sim and went through registration. Downloaded beta (through OTA) and installed it. I also backed up my data to SD card. Just in case. And then problems started. After installing beta rom the 0hone couldn't boot. Looped few times and then displaying error (part of recovery menu) . Only option for me was factory reset. It worked. The phone booted.
But data was gone (lucky I had copy on SD, or so I thought). I forgot to decrypt SD card before updating to beta. Data was lost as after factory reset the encryption keys are lost.
Then I installed Samsung Members app.
Welcome to beta screen appeeared but clicking on feedback or notices buttons gives a popup saying that device or Samsung account is not registered with beta. Of course my device is (was) registered for beta and also my Samsung account. Is it an issue caused by factory reset (there were no other usable options)?
09-12-2019 11:35 AM
Hi @Leon24xxx,
I'm really sorry for all the inconvenience! Unfortunately, I'm afraid that the only option left is to visit your nearest Samsung Service Center where thay should be able to help you.