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Original topic:

Can't answer calls

(Topic created on: 28-11-2020 06:23 PM)
Easypeeler
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A week ago I bought a SAMSUNG S20FE5g via an upgrade on my O2 account. I can't answer incoming calls - nothing happens when I tap on the green circle at bottom to try and accept a call - the ringing tone just carries on until the call ends with an invitation to leave a voicemail. I consider that Samsung have delivered me a product that is not of merchantable quality - basically the phone doesn't function properly. Any suggestions out there (and no I don't want to keep turning the phone on an off, thanks).

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Markiep
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have you tried swiping the green circle up?
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Easypeeler
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Yay! Thanks for that Markiep

MartynaK
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@Easypeeler,

 

I am glad to hear that the problem has been resolved! 😀

@Markiep thanks so much for your precious help! :hand-with-index-and-middle-fingers-crossed:

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