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Go to solution Solved

Battery Usage Graph No Longer Shown

(Topic created on: 02-01-2021 08:41 AM)
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DerekBigWeeLaddie
Pathfinder

‎02-01-2021 08:41 AM

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Since yesterday, in the Battery and Device Care section, the Battery graph showing all app usage info has mysteriously disappeared!

No idea why! What normally shows is no longer shown!

Screenshots included!


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14 REPLIES 14
spean
Navigator

‎03-01-2021 08:08 AM

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Same as I cleared cache data through a well known YouTube who gives Samsung tips! Mine is reset learning battery usage but im thick as a plank but its just a 3.0 soon be fixed,im on S10 plus uk and got 1st beta update 4 weeks ago android 11 the usage will come back!
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spean
Navigator

‎03-01-2021 08:18 AM

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that's my device screen!?

Screenshot_20210103-081604_Device care.jpg

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MartynaK
Beta Moderator
Beta Moderator

‎04-01-2021 08:08 AM

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@DerekBigWeeLaddie,

 

If you still notice this bug on your device, please report it via the Members application so that our developers can quickly fix it 😉.

DerekBigWeeLaddie
Pathfinder

‎04-01-2021 08:39 AM

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In response to MartynaK
Already known bug and appears on a lot of Samsung phones!
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Shawsey49
Pathfinder

‎04-01-2021 08:01 PM

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the device care app has been updated I downloaded the new update from galaxy store and is now working absolutely fine
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