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VOLTE / WIFI Calling

(Topic created on: 15-11-2022 08:37 AM)
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bonstio
Explorer
Options
I can't seem to turn it on and the setting seems to have been removed. Anyone else?
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12 REPLIES 12
BarikUK
Helping Hand
Options
No. Everything OK on O2 UK.
| Samsung Galaxy S25 Edge Titanium Jetblack 512GB | Samsung Galaxy Watch Ultra | Samsung Galaxy Buds 3 Pro |
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Chameleon
Explorer
Options
Have you got the option to toggle on/off
I had a similar problem on Vodafone..but O2 is there
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MagdalenaPo
Beta Moderator
Beta Moderator
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Hello @bonstio

If VoLTE and Wi-Fi calling option are missing from your network settings, you should verify this with your network provider if these options have been activated. 

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bonstio
Explorer
Options
These options were available on Android 12 and have only disappeared since installing Android 13 -- on Vodafone.
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bonstio
Explorer
Options
I should mention that this is using esim
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robd1
Voyager
Options
Hello @bonstio, I am in the same position. Its only since ZVK3 that it has disappeared, my Wi Fi Calling is still active with Vodafone. I was going to wait for official release before logging error.
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bonstio
Explorer
Options
Glad it's not just me. I switched to esim during the beta which explain it. Vodafone confirms feature is enabled on their side but it is deffo off on my phone. Cannot make calls in my house 😕
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robd1
Voyager
Options
Hello again @bonstio, further investigation has resulted in me switching back on my physical sim and Wi Fi Calling has reappeared as an option. I've no number against the physical sim as my eSim is still operational obviously. I've then switched my eSim off and tried to make a call via Wi Fi Calling. It doesn't work.
Thus, the only conclusion I can find is that even though Vodafone state that my Wi Fi Calling is still operational, it is not operational against the correct sim. The latest Beta change was probably a coincidence or me just looking to find an issue with the Beta.
Thus its back to chasing Vodafone Support to put things right again! One Number/Wi Fi Calling they are pretty hopeless.
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robd1
Voyager
Options
Me again @bonstio, been onto Vodafone. Moving to eSim often disables Wi Fil Calling, even though it displays as still operational on your account settings. Chat with Technical Support team, sent new Wi Fi settings to phone whilst on line and Wi Fi Calling instantly reappeared in Settings.
Recommend you chase them as soon as possible.
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