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Stutter and poor camera performance

(Topic created on: 11-10-2021 07:21 PM)
391 Views
Yeliaba
Apprentice
Options
Regretting taking part at the moment, has spoiled a phone I really liked. S21 Ultra 512gb now stutters. Some photos are just green, trying to send videos via WhatsApp and they are scrambled or have green lines. 

Hope there's another update on the way soon. 
6 REPLIES 6
ChickenTikka
Apprentice
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To temporarily fix the WhatsApp issue, restart your phone manually. I had that problem as well after installation.

As for the green photos, I have luckily not experienced that issue yet.
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MartynaK
Beta Moderator
Beta Moderator
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@Yeliaba,

It is possible that some third-party apps will not work during the Beta due to compatibility issues.

Anyway, you can try to clear cache of the WhatsApp app (or reinstall it if necessary). If the situation won't improve, please report this issue via the Samsung Members application so that our developers can have a look into it 😉.

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Yeliaba
Apprentice
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Will do thanks. Also noticed that the calls don't show up in the window of the folding case when it's closed like it used to.

There are some nice usability upgrades so it's not all bad, just the photo/video issue that is frustrating as that's the main thing I like about the ultra.

Will the the suggestions thanks.
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PaulStone
Voyager
Options
I had the green photos thing too. Seemed to be only when zooming in past 10x, however I went to recovery mode and cleared cache partition and all seems to be fine now?.
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weepingmeerkat
Apprentice
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I had the green photo problem then it sorted it's self out?? 🤔🤔
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G0UDG
Voyager
Options
As yet no green photo problems so all good in that respect this is a beta though so bugs can be expected as someone has already stated that's why we participate in the beta programme so those bugs can be ironed out and our suggestions fer improvements can be put forward to the development team
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