Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S22 ultra

(Topic created on: 28-09-2022 07:17 AM)
185 Views
tttwwwww
First Poster
Options
My s22 ultra which I've had a month keeps freezing then I need to hold the power button till it resets this is multiple times daily 
0 Likes
3 REPLIES 3
theoracle
Pathfinder
Options
Try clearing the cache to see if this clears the issue.
0 Likes
Neo001
Legend
Options

Hi, In addition to what @theoracle has suggested, try to start your phone in Safe mode. If the phone does not freeze in safe mode, then you know that it is due to some app. If it does, you might have to reset the phone if the clear system cache option does not work.

0 Likes
MagdalenaPo
Beta Moderator
Beta Moderator
Options

@tttwwwww

Exactly as @Neo001 advised👏 you should boot your phone in Safe Mode to exclude that the cause of the problem is one of the downloaded apps. 

If this is not the case, please submit an error report in Samsung Members app, making sure log files are included.