ONE UI 6.0 Burn in issue

[LordJay]

There seems to be a lot of concerns over a Burn in issue with ONE UI 6.0.

Having read into the burn in issue, it only seems to affect the S22 & S23 series OLED display only. It appears that there is a bug affecting the one ui burn in protection. Burn in is mainly caused by people having their display brightness at 100% all the time. Lowering the screen brightness, use adaptive brightness or use a screen saver it shouldn't happen, according to several. Burn in has been an issue with screens long before mobile phones existed and is the reason the screen saver was invented. Having your screen constantly at 100%

brightness is not good for your eyes anyway. 

If you do get Burn in and complain about it, you may well get told its your fault as you are told not to keep the screen on constantly or have it at 100% brightness all the time, use adaptive brightness and screen savers, that's why they are all built in, CHANGE YOUR SETTINGS. YOU HAVE BEEN WARNED!!!

[AgnieszkaMP]

Hello @LordJay ! 😊

Thank you for your valuable advice.

Indeed, it is best not to have the display brightness at 100% all the time, as it may harm not only your screen, but also your eyes.

Have a great day!

[Nomiomi]

Does this mean that the issue of the absence of screen burn-in protection in One UI 6 will not be addressed, potentially causing damage to the screens of Samsung mobile users?"

[Keithy]

The new s24 ultra aod I've noticed doesn't shift like the 23 ultra
It's more like the iPhone 15 pro stays at the top of the phone

[Members_DT3PUkZ]

Anyone know the best way to contact support?  I use adaptive brightness, Extra Dim and have eye comfort shield enabled almost all the time and I've recently experienced some minor screen burn in.

[AntS]

Hi @Members_DT3PUkZ ,

If you follow the steps from ‘Technical product support’ on the https://www.samsung.com/uk/support/contact/ page it’ll take you to the various contact options. You can also get in touch with us on our socials @SamsungUK .