29-12-2021 02:30 PM
29-12-2021 03:52 PM
Hey @RXM! This is regarding the work that we do internally to keep the Community running smoothly, which means that sometimes, we have to evaluate if we need to take any action on comments that have been flagged by the system. NAR stands for no action required. Apologies that these are coming through to you, it is likely a temporary glitch in the system, but I've noted this internally in case it needs a further fix. 🙂
29-12-2021 05:07 PM
Hi @RXM as @StephK1 says it is Moderator action and a glitch in the system. It has been going for a little while though with a few threads on the matter. It was thought it might be fixed when the Members App was updated but does not seem to have made much difference.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
29-12-2021 05:42 PM
30-12-2021 09:52 AM
@RXM , LOL! 😄
Not really one you can easily – or should have to – avoid, RXM. The flagged bit can be in the title of the topic you’re replying to, for example.
I dunno. Maybe some candour might help... if any developers or R&D folks are looking. 😉
In a moderator access only area, the board generates the flags as duplicates of relevant public posts for us to review. We reply to those duplicates to let the rest of the moderating team know what we’ve done in that specific instance (we might have taken an action previously, for example - the flags are a rather mechanical process).
As it's a duplicate of your post, as far as the board’s mechanism is concerned they’re replies to a post made by you. Normally you wouldn’t see those replies or get notifications of them. However, the Members app developers didn’t quite close that off when they created their version of the Samsung Community UI/UX.
The “NAR” posts appear as “deleted” as they’re in a Community area you don't have access to.
We fed all this back internally a while ago. Not too sure why it hasn’t been fixed yet.
Interesting fact: the term "NAR" translates into Turkish as "POMEGRANATE".
17-01-2022 01:00 PM
01-06-2022 03:57 PM
Hi @JAMES4578 , hope all is well. Could you please let me know if this is still an issue. I have done a couple of changes in our config, so hopefully that's sorted now. Thank you!
01-06-2022 04:02 PM
Hi @YulianK , yes I pretty well - hope fine at your end.😀
The last moderator action visible to me was on 28/5, so hopefully that is it sorted now. Thanks for your input.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
05-06-2022 03:32 PM
@YulianK Afraid to report that is has not lasted, I received 2 NAR notifications on 3/6 and also one today.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
06-06-2022 02:15 PM
Thank you for the update @JAMES4578