NAR mean what on Samsung Members in relation to a comment?

[RXM]

I have just had like a dozen notifications each seconds apart from each other from Samsung Members regarding an apparent comment left on something I've posted but each message just has NAR at the end. I've seen this before a few times but never so many in such a short space of time I don't get it?

[StephK1]

Hey @RXM! This is regarding the work that we do internally to keep the Community running smoothly, which means that sometimes, we have to evaluate if we need to take any action on comments that have been flagged by the system. NAR stands for no action required. Apologies that these are coming through to you, it is likely a temporary glitch in the system, but I've noted this internally in case it needs a further fix. 🙂

[JAMES4578]

Hi @RXM as @StephK1  says it is Moderator action and a glitch in the system.  It has been going for a little while though with a few threads on the matter.  It was thought it might be fixed when the Members App was updated but does not seem to have made much difference.

[RXM]

Hi StephK1 your name is very familiar to me for some reason 🤔 LOL. I'm just confused as to what the system would be flagging as I only posted 2 comments I believe before exiting the app so they must have pertained to them. I now have 16 notifications of NAR all from a certain moderator
😅. I've had 4 more since the initial blast of a dozen.

Please try push for a fix as this has definitely been a thing since I started being a participant on Samsung Members and that would have possibly been not long after the S21 series release. I only saw it here and there and thought it was a deleted comment, didn't know it was moderators.

Is there things that trigger it that I can avoid. Or am I just a naughty person and there is no hope?

[AntS]

@RXM , LOL! 😄

Not really one you can easily – or should have to – avoid, RXM. The flagged bit can be in the title of the topic you’re replying to, for example.

I dunno. Maybe some candour might help... if any developers or R&D folks are looking. 😉

In a moderator access only area, the board generates the flags as duplicates of relevant public posts for us to review. We reply to those duplicates to let the rest of the moderating team know what we’ve done in that specific instance (we might have taken an action previously, for example - the flags are a rather mechanical process).

As it's a duplicate of your post, as far as the board’s mechanism is concerned they’re replies to a post made by you. Normally you wouldn’t see those replies or get notifications of them. However, the Members app developers didn’t quite close that off when they created their version of the Samsung Community UI/UX.

The “NAR” posts appear as “deleted” as they’re in a Community area you don't have access to.

We fed all this back internally a while ago. Not too sure why it hasn’t been fixed yet.

Interesting fact: the term "NAR" translates into Turkish as "POMEGRANATE".

[RXM]

@AntS Understood 100% 😅 Nar also translates into 'in our' in Scottish Gaelic.

[YulianK]

Hi @JAMES4578 , hope all is well. Could you please let me know if this is still an issue. I have done a couple of changes in our config, so hopefully that's sorted now. Thank you!

[JAMES4578]

Hi @YulianK , yes I pretty well - hope fine at your end.😀

The last moderator action visible to me was on 28/5, so hopefully that is it sorted now.  Thanks for your input.

[JAMES4578]

@YulianK  Afraid to report that is has not lasted, I received 2 NAR notifications on 3/6 and also one today.

[YulianK]

Thank you for the update @JAMES4578