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My Files app - Network Storage does not save

(Topic created on: 08-10-2021 02:37 PM)
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yurividal
Pathfinder
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On oneui4 beta 2, if I go to the Files app, select Network Storage and add a SMB Storage, it works. But as soon as I exit the app, and go back, the Network Storage is not there anymore, and has to be re-added. It is not saving, i have to re-add it to MyFiles - Every time. 

 

Screenshot_20211008-144440_My Files.png

 

 

4 REPLIES 4
MartynaK
Beta Moderator
Beta Moderator
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@yurividal,

Have you tried to clear cache of the My Files app?

If that won't help, please report the problem  via the Samsung Members app, so that our developers can quickly fix the issue! :hand-with-index-and-middle-fingers-crossed:

RudyOelofse
First Poster
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I have the exact same problem with my A30s. I cleared the cache, same problem. I even tried factory default, no change. This use to work perfectly until last week. I factory defaulted phone as it was getting slower over time. Since default, my files dont save network storage devices. 

nemes480
Apprentice
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I have the same problem! App data or cache clearing changes nothing as the application version changing to an older one or factory reset either.

Virtigo31
First Poster
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I have the same problem. Hopefully it gets regimes

 

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