Gmail app

[Bryso]

@MartynaK why does gmail app always crash especially after opening links recieved on emails. Though the links are secure. By always I mean to the point that the phone has placed the app in deepsleep. Reported it but was told to clear cache and update but never works. Now I have Gmail app in deep sleep whether I want it or not. 

[WhatIsLife]

Apps can be removed from deep sleep in background usage limits

[weskerevil]

Have you tried unistall reinstall mines working ok 👍

[AnnaMaz]

Hello @Bryso,

Sorry to hear you’re still experiencing crashes with Gmail and that the app keeps being put into deep‑sleep. Below are a few steps that may help you resolve the issue:

1. Check for Gmail app updates - make sure that the latest version of Gmail is installed.

2. Clear cache and data -  Settings → Apps → Gmail → Storage → Clear cache and then Clear data (this will reset the app, so you’ll need to sign in again).

3. Reboot the device - a simple restart can clear temporary glitches.

4. Uninstall and reinstall - if the problem persists, uninstall Gmail and then reinstall it from the Play Store.

If you’ve tried all of the above and the behaviour is still the same, please raise the issue through Feedback in the Samsung Members app. When you submit the report, attach the log files so our engineers can investigate further. 🔎

Have a good day! ☀️