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Fingerprint recognition problems

(Topic created on: a week ago)
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FBLivi
First Poster
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Anyone else having problems with fingerprint recognition? Once I setup, say, 3 prints that initially work, later on I find that none of them are recognised. Even the check prints test fails.
1 REPLY 1
AnnaMaz
Beta Moderator
Beta Moderator
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Hello @FBLivi,

Thanks for reporting! Please send an error report through Samsung Members app so that the developers can take a look at what may be the cause. You can also try to add the fingerprints again after the new update (if you haven't already) and see if that helps ‌‌‌‌🤞

Have a good day! ☀️

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